Seller agreement
Draft v1.0 · 14 Sep 2026
This agreement applies when you list a magnet design or a souvenir on Tembea Nami. It sits alongside the Terms of Service; where the two overlap on selling, this page governs.
1. Who may sell
You may list for a county only if you have a memory of that county in your journey. If the memory behind a listing is deleted, the listing is suspended until you add a memory for that county again or an admin restores it. Selling is for individuals selling their own work and goods, not for reselling other people’s products as your own.
2. What you are selling, and who ships it
- Magnet designs: you license the artwork; we print, pack, ship and handle defects and customer service. You never touch the physical product.
- Souvenirs: you own the goods, you set the price, you keep the stock accurate, and you pack and ship them, with a tracking number, by the date our reminder asks for.
3. Commission and what you are paid
For a souvenir sale the platform keeps a commission — currently 12% — of the item price, excluding delivery. Delivery is passed to you in full and you pay the courier. For a magnet sale you receive the royalty you set, on top of the platform’s base price, and delivery is ours to arrange and pay for.
4. When money is released
- Magnet royalties are released as soon as the order is paid: the artwork is already made.
- Souvenir shares are released 7 days after the buyer confirms delivery, or automatically once the return window closes.
- A refund after your money was released reverses that sale and leaves your balance owing the amount back; it is recovered from your future sales.
5. Your identity and your payout account
Before any money is sent you must provide your legal name, ID or passport number and KRA PIN, and a payout destination in your own name. We verify these by hand. A payout cannot be sent to an account we have not verified, and changing your details puts the record back in review.
6. Artwork and warranties
You confirm that you own or are licensed to sell everything you upload, that you have consent from any identifiable person in a photograph, and that the listing does not infringe anyone else’s rights. You grant us a licence to print, display and sell the design for orders placed while the listing is live, and to keep already-sold orders intact if you later delete your account.
7. Prohibited items
No ivory, rhino horn, pangolin, bushmeat, live animals, wildlife trophies, weapons, ammunition, drugs, counterfeit or replica branded goods, or anything Kenyan law prohibits. Listings are screened automatically when published, and reported listings are reviewed by a human.
8. Suspension
We may suspend a listing or an account for a prohibited item, an artwork claim we cannot resolve, repeated late dispatch, or a payout record we cannot verify. Where we can, we tell you why and what would fix it. Money already earned but not yet released is released once any open dispute is settled.